Shelly Peterson is the Vice President of Smart Package Room at Position Imaging, where she drives the expansion of secure, scalable package management solutions that transform how multifamily communities and commercial properties handle deliveries. With over 20 years of experience in real estate operations, business development, and partnerships, Shelly leverages her expertise to deliver innovative, recipient-focused solutions that streamline logistics and improve performance.
Prior to her current role, Shelly held leadership positions including Senior Director of Real Estate and Director of Sales for Smart Package Room, where she built strong partnerships with property owners, operators, and developers to implement technology that enhances efficiency and resident satisfaction. She also brings proven regional sales experience in the package management industry, where she successfully expanded market presence, grew revenue, and strengthened client relationships. Her deeply rooted multifamily real estate background further spans to both onsite operations and corporate roles in marketing and operations.
You tightened overall access control into your building last year, yet the deliveries worsened. Drivers would still leave parcels in the vestibule, buzz random units until someone lets them in, or skip the stop and mark it undeliverable, resulting in another package...
Someone asked you what package handling costs your property, and nobody in the building could answer. The number isn’t hard to produce, but it doesn’t appear in your reporting. It sits inside payroll, blended with leasing hours and everything else a front desk does in...
It’s Monday morning after a heavy delivery weekend, and you know what resident complaint is awaiting you: where is my package? It’s this complaint, multiplied by many residents, that has forced your leasing associate to spend two hours digging through boxes instead of...