Step into the lobby of any multifamily property and it’s easy to spot a package management system that’s in need of an upgrade. Couriers are queued up all day long waiting to deliver their package hauls. They brought large tote bags full of standard packages and...
Data shows that Americans receive an average of 66 packages per person in a single year. In a low-density suburb, that volume stays manageable. In a dense urban core it does not. The U.S. Census Bureau puts New York City at more than 29,000 people per square mile, and...
It's the last Saturday in August and 18 new residents are moving into your community at the same time. Every one of them spent the past two weeks clicking "Add to Cart" on furniture, kitchen supplies, lamps, and bedding, with delivery scheduled to arrive by Tuesday....
Your package room is full by Wednesday. Couriers stack oversized boxes near the door, staff spend too much time searching shelves, and residents wait in line during the evening pickup rush. You cannot expand the footprint, making it impossible to add in extra...
It’s a Tuesday in November. Your 300-unit building logs more than 150 packages before 3 p.m. The front desk is stacked, residents are asking about lost packages, and couriers are already behind schedule. This is the operational reality of managing deliveries in large...
You've seen the packages piling up. You’ve crunched the numbers. You have an idea of what package management is costing your team in wasted hours, diverted staff attention, and frustrated residents. Now you're ready to do something about it. The question most property...
There's a good chance your property has a staffing problem that can’t be found on your balance sheet. It doesn't show up on a payroll report. It doesn't have a title. It doesn't take PTO or argue with its manager, and it never asks for a raise. Model employee, right?...
Retail e-commerce reached a record high of $1.23 trillion in 2025, and your package room is absorbing every parcel. With the right system in place, every delivery becomes a seamless experience for residents and staff alike. This guide covers essential mailroom...
Walk into the lobby of any large multifamily property during a busy delivery week, and the picture is familiar. Packages are stacked on counters, crowding hallways, and piling up behind the front desk. The USPS processes 23.9 million packages a day, and your property...