Package management in multifamily buildings has become a daunting task day in, day out. Then there’s Cyber Monday, the biggest online shopping day of the year. In 2024, U.S. consumers spent $13.3 billion online on Cyber Monday, driving even more package deliveries...
Shelly Peterson
Shelly Peterson is the Vice President of Smart Package Room at Position Imaging, where she drives the expansion of secure, scalable package management solutions that transform how multifamily communities and commercial properties handle deliveries. With over 20 years of experience in real estate operations, business development, and partnerships, Shelly leverages her expertise to deliver innovative, recipient-focused solutions that streamline logistics and improve performance.
Prior to her current role, Shelly held leadership positions including Senior Director of Real Estate and Director of Sales for Smart Package Room, where she built strong partnerships with property owners, operators, and developers to implement technology that enhances efficiency and resident satisfaction. She also brings proven regional sales experience in the package management industry, where she successfully expanded market presence, grew revenue, and strengthened client relationships. Her deeply rooted multifamily real estate background further spans to both onsite operations and corporate roles in marketing and operations.
Expertise
Articles By Shelly Peterson
How to Automate Package Management in Multifamily Buildings: A Step-by-Step Guide
Online shopping changed everything. The surge in online deliveries has turned a simple mailroom into a high-tech logistics hub. The US Postal Service handles over 23.9 million packages per day, taking delivery management from a back-room task to a daily test of speed,...
Technology for Apartment Mailrooms: A Complete Guide for Multifamily Developers, Owners, and Operators
Today’s apartment communities demand modern solutions for an age-old problem: managing package deliveries. With residents ordering more online than ever before, managing thousands of deliveries each month has become a major operational challenge for multifamily...



