Managing the Modern Courier Challenge
Amazon is projected to become the #1 carrier by volume by 2028 — running mostly on gig drivers who have zero incentive to slow down and learn your package room. This white paper shows exactly how multifamily properties can get consistent, compliant deliveries from every courier, every time.
- NWhy package volume will keep growing — and what that means for your staffing
- NWhy gig drivers behave differently — and what that means for your operations
- NHow to build courier relationships that actually change behavior
- NWhat a seamless, staff-light delivery workflow looks like in practice
- NHow AI-powered computer vision eliminates manual tracking and disputes
- NA ready-to-use Courier Success Checklist your team can implement today
Shelly Peterson
VP, Smart Package Room — 20+ years in multifamily real estate operations
What Property Managers are Saying
I don’t have to deal with anybody! I just go into the room, drop the packages and go to my next building.
#1 fastest stop
on the route
Of all the apartment buildings I’ve done for the past three years, this is the fastest one. It’s the highest volume and I get it done faster than all the locker systems I’ve used in other buildings.
We love this room! We work closely with couriers to ensure they know how to use it properly. Once they get it, they really get it. Our residents love it, and we couldn’t be happier.