It’s a Tuesday in November. Your 300-unit building logs more than 150 packages before 3 p.m. The front desk is stacked, residents are asking about lost packages, and couriers are already behind schedule. This is the operational reality of managing deliveries in large...
Shelly Peterson
Shelly Peterson is the Vice President of Smart Package Room at Position Imaging, where she drives the expansion of secure, scalable package management solutions that transform how multifamily communities and commercial properties handle deliveries. With over 20 years of experience in real estate operations, business development, and partnerships, Shelly leverages her expertise to deliver innovative, recipient-focused solutions that streamline logistics and improve performance.
Prior to her current role, Shelly held leadership positions including Senior Director of Real Estate and Director of Sales for Smart Package Room, where she built strong partnerships with property owners, operators, and developers to implement technology that enhances efficiency and resident satisfaction. She also brings proven regional sales experience in the package management industry, where she successfully expanded market presence, grew revenue, and strengthened client relationships. Her deeply rooted multifamily real estate background further spans to both onsite operations and corporate roles in marketing and operations.
Expertise
Articles By Shelly Peterson
Parcel Lockers vs. Package Rooms in Apartments: A 2026 Comparison
Package delivery is an ongoing challenge for apartment communities, and apartment package volumes keep rising year over year. In 202Choosing between parcel lockers and package rooms is one of the most important operational decisions multifamily property managers make...
The Smart Package Room System vs. Package Lockers: Why the Comparison Isn’t as Close as You Think
You've seen the packages piling up. You’ve crunched the numbers. You have an idea of what package management is costing your team in wasted hours, diverted staff attention, and frustrated residents. Now you're ready to do something about it. The question most property...



