Shelly Peterson is the Vice President of Smart Package Room at Position Imaging, where she drives the expansion of secure, scalable package management solutions that transform how multifamily communities and commercial properties handle deliveries. With over 20 years of experience in real estate operations, business development, and partnerships, Shelly leverages her expertise to deliver innovative, recipient-focused solutions that streamline logistics and improve performance.
Prior to her current role, Shelly held leadership positions including Senior Director of Real Estate and Director of Sales for Smart Package Room, where she built strong partnerships with property owners, operators, and developers to implement technology that enhances efficiency and resident satisfaction. She also brings proven regional sales experience in the package management industry, where she successfully expanded market presence, grew revenue, and strengthened client relationships. Her deeply rooted multifamily real estate background further spans to both onsite operations and corporate roles in marketing and operations.
A resident emails the leasing office, insisting a $900 package never arrived. Your front desk has no log of the package, no timestamp, and no record of who handled it. The resident, frustrated with your staff, escalates to a small claims court. Now your team must...
There’s no stopping the summer move-in rush. June through August drives the bulk of apartment moves in the United States. For buildings with 200 or more units, those three months tax property systems in the same way as the holiday shopping season. Your team will face...
When students return for the school year, package volume at the mailroom can triple inside a week. Most student housing mailrooms were never designed to handle today's e-commerce volume at scale. School supplies, furniture, groceries, electronics, and care packages...