By noon, your package room is already full. Delivery drivers are still arriving, packages are stacking up in the lobby, and residents are starting to complain. If you’re dealing with a package room overflowing situation, you’re not alone. Multifamily apartment...
Shelly Peterson
Shelly Peterson is the Vice President of Smart Package Room at Position Imaging, where she drives the expansion of secure, scalable package management solutions that transform how multifamily communities and commercial properties handle deliveries. With over 20 years of experience in real estate operations, business development, and partnerships, Shelly leverages her expertise to deliver innovative, recipient-focused solutions that streamline logistics and improve performance.
Prior to her current role, Shelly held leadership positions including Senior Director of Real Estate and Director of Sales for Smart Package Room, where she built strong partnerships with property owners, operators, and developers to implement technology that enhances efficiency and resident satisfaction. She also brings proven regional sales experience in the package management industry, where she successfully expanded market presence, grew revenue, and strengthened client relationships. Her deeply rooted multifamily real estate background further spans to both onsite operations and corporate roles in marketing and operations.
Expertise
Articles By Shelly Peterson
Package Room Organization Tips for High-Volume Apartment Buildings
At smaller apartment communities, organizing deliveries may be as simple as adding a few shelves and labels. But when a multifamily property receives up to 5,000+ packages per month, those solutions become stressed and fall apart. If the system isn’t designed for...
Modern Mailroom Design Trends Shaping Multifamily Properties
The latest trends in mailbox design are reshaping how multifamily properties approach mailroom planning. Mailrooms are no longer an afterthought hidden from residents in a back hallway. They’ve become a visible, high-traffic touchpoint that directly shapes the...



