Online shopping continues to gain momentum because it delivers packages conveniently to a resident’s doorstep or building lobby. However, that convenience drives a package volume surge that can quickly turn into a fire drill for multifamily onsite teams lacking a...
Shelly Peterson
Shelly Peterson is the Vice President of Smart Package Room at Position Imaging, where she drives the expansion of secure, scalable package management solutions that transform how multifamily communities and commercial properties handle deliveries. With over 20 years of experience in real estate operations, business development, and partnerships, Shelly leverages her expertise to deliver innovative, recipient-focused solutions that streamline logistics and improve performance.
Prior to her current role, Shelly held leadership positions including Senior Director of Real Estate and Director of Sales for Smart Package Room, where she built strong partnerships with property owners, operators, and developers to implement technology that enhances efficiency and resident satisfaction. She also brings proven regional sales experience in the package management industry, where she successfully expanded market presence, grew revenue, and strengthened client relationships. Her deeply rooted multifamily real estate background further spans to both onsite operations and corporate roles in marketing and operations.
Expertise
Articles By Shelly Peterson
Mailroom Organization Ideas for Multifamily Apartment Buildings
When it comes to package management in multifamily apartment buildings, developers, owners, and operators can agree on one thing: chaos reigns. On any given day, you’re constantly juggling courier deliveries, resident pickup inquiries, and cluttered shelves. All while...
How to Automate Package Management in Multifamily Buildings on Cyber Monday
Package management in multifamily buildings has become a daunting task day in, day out. Then there’s Cyber Monday, the biggest online shopping day of the year. In 2024, U.S. consumers spent $13.3 billion online on Cyber Monday, driving even more package deliveries...



