Mastering the Reverse Logistics Supply Chain

Originally Posted at Supply & Demand Chain Executive For many retailers, COVID-19 was a wakeup call that their supply chains do not end when the product reaches their customers; they must also work in the opposite direction. August 18, 202 | Mo Cheema | Position...

Rethinking Your Reverse Logistics

Originally Posted at TotalRetail Soon after the holidays are over we shift from the season of giving to the period of returns. The 2021 returns period post-holidays was different from others; extended return deadlines caused a massive backlog with regards to shipping...

Retailers Need to Rethink Their Reverse Logistics Strategy

By Mo Cheema When the pandemic related lockdowns shut down retail locations, it impacted the in-store purchases and the in-store returns. Consumers’ pre-purchased items could no longer be returned in stores. This consequence created pent-up demand and frustrated...