Industry News

Ecommerce Returns, the New Sales Tool

Originally Posted at Multichannel Merchant How can retailers leverage costly ecommerce returns into a sales tool? It’s an interesting question that has emerged as retailers wrestle with an avalanche of ecommerce return expenses in 2020. According to the National...

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Contactless Retail; Safety Sells

Originally Posted at DC Velocity new technologies help keep office workers safe, they are also ensuring that shoppers stay healthy by dramatically reducing physical touchpoints for purchases and returns. In many ways, Americans are slow to embrace change—we are all...

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Rethinking Your Reverse Logistics

Originally Posted at TotalRetail Soon after the holidays are over we shift from the season of giving to the period of returns. The 2021 returns period post-holidays was different from others; extended return deadlines caused a massive backlog with regards to shipping...

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Recent Posts

E-commerce at the apartment: Self-service to the rescue

Originally Posted at Retail Customer Experience Computerized package room solutions, aided by self-service kiosks, make package delivery and pickup easy for residents and multi-family property managers. A resident scans a QR code to retrieve a package from The Dime's...

Mastering the Reverse Logistics Supply Chain

Originally Posted at Supply & Demand Chain Executive For many retailers, COVID-19 was a wakeup call that their supply chains do not end when the product reaches their customers; they must also work in the opposite direction. August 18, 202 | Mo Cheema | Position...

Residential Contactless Preferences Extend To Package Deliveries

Originally Posted At Last Mile Logistics By Matthew Knoff, VP. Service & Fulfillment, Position Imaging Many of today’s multi-family dwellings are mixed-use complexes that include retail and office locations in the same building. Residents living in these buildings...

Departing with traditional returns

Originally Posted at CSA Merchandise returns are just a cost of doing business—a big cost!  According to Fox Business, for every $1 billion in sales, the average retailer incurs $106 million in merchandise returns, and the NRF states that in 2020, e-commerce accounted...

Why retailers must rethink their reverse logistics strategy

Originally Posted at Kiosk Marketplace The pandemic has demonstrated that a better omnichannel shopper experience and fulfillment processes are needed for many retailers. Image provided by iStock. July 5, 2021 | by Mo Cheema When the pandemic related lockdowns shut...

Smart Package Rooms Are The New Must-Have Apartment Amenity

From laundry rooms to concierge services, apartment buildings have always offered amenities to attract quality tenants. Perhaps one of the most valuable amenities to come along in recent memory is the smart package room. These smart package rooms support the buying...

Ecommerce Returns, the New Sales Tool

Originally Posted at Multichannel Merchant How can retailers leverage costly ecommerce returns into a sales tool? It’s an interesting question that has emerged as retailers wrestle with an avalanche of ecommerce return expenses in 2020. According to the National...

AIthority: Position Imaging Achieves Microsoft Gold Partner Status

Position Imaging, Inc, a pioneer in omnichannel logistics fulfillment and asset tracking, announced the company has attained Microsoft’s Gold-level partner competency, demonstrating a best-in-class ability and commitment to meet Microsoft customers’ evolving needs in...