Solve Your Package Problem Forever with Intelligent Delivery Systems
The all-in-one package delivery system that is revolutionizing multifamily living. Our solution handles EVERYTHING with limited staff involvement–from quick, secure delivery to frictionless resident pickup in seconds.
5 Million Packages Delivered
And counting! Join the Smart Package Room® movement and grow with us.
93% Resident Approval Rating
Frictionless package pickup in seconds keeps residents happy.
Based on a world-class average 83% NPS score.
Highest Package Capacity Solution Per Linear Foot
The average property with a Smart Package Room system has 347 units, and features a 9 zone room with a total capacity of 225 packages.
Join 200+ properties bringing order to package chaos
Let’s Solve Your Package Chaos — Schedule a Free Consultation Today
The Package Pileup Disrupting Your Property
Your property managers and staff have become reluctant package handlers–logging deliveries, fielding complaints about missing items and managing an ever-growing pile of boxes. If you currently have lockers, then you’ve got overflow packages of all shapes and sizes laying about. That’s an unavoidable lapse in package security. Residents are forced to wait impatiently or dig through the pile. Your staff has to stop what they’re doing to resolve the package situation, pulling them away from important tasks. That’s not to mention the ongoing maintenance and hardware costs of lockers. Package management? Not quite… more like a package headache.
Intelligent Automation That Residents and Staff Love
The Smart Package Room solution significantly reduces the burden of package management on property staff while increasing package security. Whether couriers or staff deliver into the room, it only takes seconds. Bulk deliveries are speedy as well, facilitated by the handheld MobileKiosk™ device. Residents receive an automatic notification via text or email. They enter the secure room, reference the location photo and follow the light and laser guidance to their package. Pickup takes less than ten seconds. All without registering or downloading an app. It’s the kind of white-glove service that actually drives lease renewals.
How Our Multifamily Solution Works
Built for volume. Designed for simplicity.
Package Delivery in Seconds
Bulk delivery for couriers and staff in no time at all.
Pick Up Even Quicker
Secure, monitored room with package pickup in seconds.
Your Staff Celebrates
An organized room that leads to fewer lost packages, happier residents.
See how NYC’s Stuyvesant Town, the Nation’s Largest Rental Apartment Complex, Reduced Resident Pickup Time by 600%
Read about how four years after installing a Smart Package Room system and with hundreds of thousands of packages delivered to their 30,000 residents, Stuytown reduced resident pickup time from 30 minutes to just seconds, with zero lost packages. All while reducing the number of staff working on package management from 12 to 2, achieving a significant reduction in labor and operational costs.
Your Space. Your Goals. Our Solution
Customized Package Management for any Space Constraint
The Smart Package Room solution adapts to your property’s goals–not the other way around. Whether you engage with us early in the development process or we collaborate on a site redesign, we can transform any space into a high-efficiency package center that offers:
- A3x More Capacity than Lockers – Store more packages in the highest package capacity solution per linear foot.
- AStorage for any Size, Type, Shape of Package – From envelopes to televisions, including of dry cleaning and cold-storage items.
- AHoliday and Move-In Surge Capacity – Scale effortlessly during high-volume and holiday shopping periods without congesting your package room.
- A24/7 Secure Access, Always Available – Residents retrieve packages on their schedule—late night, early morning, weekends—without ever waiting for staff assistance.
Sample Smart Package Room Systems –
Customized Setups & Package Capacity
The average property with a Smart Package Room system has 347 units, and features a 9-zone room with a total capacity of 225 packages.
3X the Package Capacity of Smart Lockers
Still Have Questions? — Schedule a Free Consultation Today
Experience the Future of Multifamily Package Management
Our exclusive video gallery will help you see the stark contrast between outdated package solutions and the future-proof Smart Package Room system. Witness our solution’s dramatic advantages in speed, space efficiency, and user experience compared to package locker systems. Then step inside our virtual tour to see the intuitive, frictionless experience from all perspectives–courier, resident, and on-site staff.
SPR vs. Lockers (animated)
SPR Virtual Tour
Step Inside a Smart Package Room System
See What Your Property is Missing
Which Smart Package Room System Is Right for Your Property?
Two flexible solutions to match your property’s specific needs and budget.
Features
Amoeba Module® with computer vision and laser & audio guidance for tracking individual packages
Unique Zones for Standard, Flat, Oversized packages plus dry cleaning and cold storage
Shelving for standard packages and flat package bins
Wall Mounted Kiosk for secure entry and geotagged security photo
Presence Sensors provide 24/7 monitoring
Customizable Room Layout based on design of building
Package Notifications that provide pickup and shipment details
MobileKiosk™ compatible, for quick bulk deliveries inside the room
Smart Package Room
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Smart Package Room Lite
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Book a free consultation to find out how we can help your property reduce clutter, reduce labor costs, and delight residents.
Get in touch if you’re looking for:
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3x the package capacity of traditional lockers
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Faster delivery drop-offs with reduced staff involvement
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Secure 24/7 access for residents and employees
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Real-time package tracking with zero loss
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Scalable solutions for multifamily, student housing & offices
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Custom-fit layouts for any building type
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24/7 room monitoring with real-time package tracking
Fill In This Form Or Send Us An Email With Your Inquiry
Why the Smart Package Room System is the
Future-Proof Solution for Multifamily Properties
The Package Delivery System Where Everyone Wins
For Property Owners & Operators
Turn Your Package Room Into a Renewal-Driver
3X More Packages than Smart Lockers
Our average room has a package capacity of 225 packages, with large rooms holding significantly more
Our average room has a package capacity of 225 packages, with large rooms holding significantly more
Eliminate Lost Packages, Eliminate Liability
Digital bread crumb trail ensures 100% accountability
Digital bread crumb trail ensures 100% accountability
Leasing Team’s Secret Weapon
Top-ranked amenity among young singles, couples, roommates under 55
Top-ranked amenity among young singles, couples, roommates under 55
For On-Site Staff
Reclaim Hours Lost to Package Management
No More “Package Detective” Work
Feel confident with a system that “has eyes” on every package
Feel confident with a system that “has eyes” on every package
Regular Maintenance Leads to Limited Involvement
Significantly reduce the number of hours your team dedicates to package management
Significantly reduce the number of hours your team dedicates to package management
Holiday-Proof Operations
Flexes to handle increased volume of heavy shipping periods without added staff
Flexes to handle increased volume of heavy shipping periods without added staff
For Residents
Retrieve Packages Quickly, Anytime Day or Night
Lightning-Fast Package Pickups
Laser and Light guidance gets you to your package faster
Laser and Light guidance gets you to your package faster
Secure and Private Pickup
24/7 secure access without staff assistance
24/7 secure access without staff assistance
Instant, Reliable Notifications
Get photo and location alerts when your package arrives - never miss a delivery
Get photo and location alerts when your package arrives - never miss a delivery
For Couriers
Deliver Bulk Packages Faster than Ever
Drop-off in Seconds
Fast, frictionless parcel delivery with no apps or resident involvement
Fast, frictionless parcel delivery with no apps or resident involvement
Works with All Couriers
Seamlessly compatible with Amazon, USPS, UPS, FedEx and more
Seamlessly compatible with Amazon, USPS, UPS, FedEx and more
No Queue. No Bottlenecks.
Eliminate delays caused by closed locker systems or front desk dependencies
Eliminate delays caused by closed locker systems or front desk dependencies
Frequently Asked Questions
Is the Smart Package Room system secure?
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Yes, the Smart Package Room system stores packages behind a closed-locked door with 24/7 monitoring.
How do residents get their packages?
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When a package is delivered into the room the resident will receive an automatic notification. This arrives in the form of a QR code delivered via text or email. When the resident scans the QR code at the package room’s exterior kiosk, they will be granted access into the room and directed to their package via laser and light guidance.
Is the system compatible with all carriers like FedEx, UPS, USPS and Amazon?
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Yes, the system is compatible with all carriers.
How are residents notified when a package arrives?
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Residents receive a QR code notification via text or email.
Is cold storage available for temperature-sensitive deliveries?
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Yes, the Smart Package Room system has the option to install refrigerators for cold storage items such as food deliveries, meal kit boxes, medication and more.
How much space is required to install a Smart Package Room system?
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The Smart Package Room system can be customized to fit any space, from small rooms to larger rooms to multi-room setups. Our team will work with you to ensure the design fits your property’s needs.
Can we customize the room layout to fit our building?
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Yes, the Smart Package Room system can be customized to fit any building layout. Design engineers work with developers to design the room to meet their exact specifications.
Can we start with a Smart Package Room Lite system and upgrade later?
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Yes, a Smart Package Room Lite system can be upgraded to a traditional Smart Package Room system later. Depending on the space of the initial room, a redesign may be required.
Are there any fees for the residents to use the Smart Package Room?
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No, residents are not required to pay any fees to use the Smart Package Room system.
Is there a support team available for troubleshooting and assistance?
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Yes, the experienced Smart Package Room support team can be reached by phone or email.
Can it be customized to fit my building?
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Yes, the Smart Package Room can be customized to fit any building, any space, from square and rectangle rooms to L-shaped rooms, around columns, and in multiple rooms on one property.
Can it handle cold storage or oversized items?
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Yes, the Smart Package Room system has the option of a refrigeration unit in a cold storge section. The room’s oversized zone allows for large and irregular packages of all shapes and sizes such as televisions, furniture and sports equipment.
Do residents need to download an app or register to use it?
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No, residents do not need to download an app or register to use it. The system integrates with the site’s property management system, allowing all automatic package notifications to be sent to the resident by text or email.
Can residents access their packages 24/7?
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Yes, the package room is available for residents to use 24/7.
Can the system handle oversized or irregular-shaped items?
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Yes, the Smart Package Room system features an oversized zone that allows for large and irregular packages of all shapes and sizes such as televisions, furniture and sports equipment.
Are there surveillance cameras monitoring the package room?
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There are presence sensors inside the room that provide 24/7 monitoring of all packages and individuals who enter the room.
What measures are in place to prevent package theft or loss?
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The room features a closed-locked door with 24/7 monitoring to reduce theft. In addition there is a full digital chain of custody for all packages that are delivered into the room, ensuring that the right package ends up in the right hands every time.
Don’t Take Our Word For It –
Hear It From These Satisfied Property Managers and Executives
{We love this room! We work closely with couriers to ensure they know how to use it properly. Once they get it, they really get it. Our residents love it, and we couldn’t be happier.
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With the Smart Package Room system, we went from 12 full time employees managing packages down to two!” Read more of the Stuytown case study HERE
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As a management company, this product truly assists us in organization and tracking, and it eliminates complaints that may occur. Prospects and residents are always impressed and excited to use the system. We are so happy to have it!
See Smart Package Room in Action
Step inside our secure, high-capacity package management solution that’s capable of keeping up with resident’s modern package needs.
The Revolutionary Package Delivery System that is Transforming Multifamily Properties
Inefficient package management can cause a drastic effect on a multifamily property’s bottom line, yet most managers don’t realize it. Smart Package Room customers are turning this hidden cost center into their most valuable amenity. Here’s how they’re doing it…
